Refund policy

Return policy

All of the pieces contain it's sizes and measurements written below, as well as it's damages (in case there are any). We work with a no refund policy, instead, we offer the costumer a credit at the store for the purchase of any other available piece.

In case you'd like to return an item, you may order a pick-up from your door here or contact us for a drop-off at our studio. In case you'd like to drop-off at our studio, the item has 10 business days to arrive back in to us in order to receive the credit. Delayed items won't be accepted.

Once the item arrives back to us, in the same conditions as it's been previously sent, the credit will then be available for the customer.

Please note that swimsuits, deadstock or new items and sunglasses have a no returning policy. As well as items bought during pop ups & markets have a no returning policy. This option is exclusively for website purchases.

Items purchased during our annual 50% off sale also cannot be returned. It’s a final sale.

When your package arrives back to our studio, we’ll send you a coupon with your credit at the website. The credit is valid for 6 months.

You can always contact us for any return question at shophouseofbrecho@gmail.com

Damages and issues

Please inspect your order as soon as it arrives and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and solve it immediately.

Exceptions / Non-returnable items

As mentioned before, we have a no return policy for swimsuits, deadstock and new items and sunglasses, due to the fact that they are delicate, personal and in case of the deadstock, new.

Items bought during pop ups & markets have a no returning policy. This option is exclusively for website purchases.

Please get in touch if you have questions or concerns about your specific item.